Quality Technician

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Neuromod Devices focuses on attracting, developing and retaining the most talented people in their respective fields of expertise. Our people play an integral role in our company achieving its overall mission of delivering material improvements to patient treatments.

The Quality Technician will work closely with colleagues to support the following activities at Neuromod:

  • Creation, review, and approval of QMS documentation.
  • Process and product development activities (including validations).
  • Execute troubleshooting and investigation activities.
  • Assist in analysis of returned product.
  • Support operational, facilities and equipment management activities.
  • Assist in incoming inspection process.

Responsibilities and Essential Functions:

  • Work cross functionally with customer support teams to ensure timely and accurate documentation of customer complaints.
  • Assist in investigation of customer complaints and the analysis of returned product.
  • Analyse data to identify trends in product quality or defects with the goal of mitigating and preventing recurrence and future defects.
  • Identify opportunities to enhance the effectiveness of the quality system and product quality.
  • Participate in operational excellence and continuous improvement initiatives using recognised methodologies such as Six Sigma, Lean, Kaizen etc.
  • Assist in the maintenance of QMS performance KPIs and preparation of associated reports.
  • Assist in the development and maintenance of document control and record management processes.
  • Assist in the assignment of QMS training requirements and maintenance of related records.
  • Lead spreadsheet validation activities.
  • Assist in product related validation and verification activities, as needed.
  • Support the execution of the internal audit process and 3rd party audits at Neuromod.
  • Any other reasonable duties as required.

Qualifications and Experience:

  • Third level Engineering/Manufacturing/Science degree qualification or equivalent.
  • 1+ years in regulated work environment (preferably in Medical Devices).
  • Internal/Lead Auditor training preferable.

Key Skills

  • A self-starter in terms of time and task management and operate with minimal supervision.
  • Strong problem-solving ability.
  • Good communicator both verbally and in writing with ability to influence.
  • Ability to meet deadlines.
  • Good understanding of ISO 13485 and FDA QSR quality standards.
  • Proficiency in use of desktop software applications such as MS Office.

For further information please contact Aoife McNally aoife.mcnally@neuromoddevices.com